Subscription
Before you can connect to a store (except Youbeli), you need to create a shop. Each shop requires a subscription. The subscription is applying 30-day recurring charge, you will be charged every 30days once you subscribe to a plan. You may change subscription or cancel subscription any time. The payment will be going through Shopify, just like how you pay Shopify subscription for every month.
Subscribe plan for a shop (Lazada, Shopee)
Find the channel you want to add, then click "Connect" box.
Choose a plan and enter the store name. You may enter any store name that makes it easier to recognize. Then, click the green button.
You will be redirected to Shopify admin to approve charge. Click "Approve charges" to continue.
In the dashboard, you can see the shop is created.
Next steps
Upgrade/downgrade plan
You can change plan anytime after you subscribe to a plan. To check your current subscription, you can go to shop setting. Upgrade or downgrade subscription plan still need your charge approval. To check how much you will be charged for the month, you can go to Billing in Shopify admin setting.
Find the shop you want to change plan. In the right-top side, click the "Setting" icon.
In Subscription plan section, click "Change Plan" button.
Select the plan you wish to upgrade or downgrade, then click the green button.
You will be redirected to Shopify admin to approve new charge. Click "Approve charges" to accept charges.
After approve charges, you will see your shop has been upgraded in the dashboard.
Cancel plan
You can cancel plan anytime after you subscribe to a plan. Cancel plan will delete your shop, disconnect shop to marketplace's store and delete any shop's settings.
Find the shop you want to cancel plan. In the right-top side, click the "Setting" icon.
In Subscription plan section, click "Cancel Plan" button.
If you have other subscriptions, you need to approve new charges. In the Shopify admin, click "Approve Charges". If you have only one subscription, SyncGo will cancel your charges, no approval is required.
In the SyncGo dashboard, you will see the shop has been removed. To confirm the subscription charges is correct, you can check at Billing in Shopify admin setting.
Multiple subscriptions
You are allowed to sync to multiple stores in marketplace. Therefore, you need multiple shop subscriptions. You can have different subscriptions for the shops. For example, Shop A of Shopee is subscribed to Basic plan, but Shop B of Shopee can be subscribed to Advanced plan. The total charges are the sum of all subscriptions. Please look at the examples below.
Scenario 1
| Marketplace | Shop | Plan | Price |
|---|---|---|---|
| Shopee | Shop A | Basic | $9.90 |
| Shopee | Shop B | Advanced | $19.90 |
| Lazada | Shop C | Advanced | $19.90 |
Total charges: $49.70
Scenario 2
| Marketplace | Shop | Plan | Price |
|---|---|---|---|
| Shopee | Shop A | Advanced | $19.90 |
| Shopee | Shop B | Advanced | $19.90 |
| Lazada | Shop C | Advanced | $19.90 |
| Lazada | Shop D | Basic | $9.90 |
Total charges: $69.60